Question 1

How long does it take to show up on Google?

Accepted Answer

It depends what you mean by showing up. A Google Business Profile (GBP) can appear in Google Maps results within days of verifying your listing, sometimes sooner for low-competition searches. Organic search results — the blue links below the map — take longer: typically three to six months for a new website to appear for relevant searches, and longer for competitive terms. There is no fixed timeline. Google needs to find your site, understand what it is about, and decide it is trustworthy enough to show. That process is faster if your site is well-structured, your GBP is complete, and you are publishing content that matches what people are actually searching for.

Question 2

What is SEO and do I actually need it?

Accepted Answer

Search Engine Optimisation (SEO) means making your website and Google Business Profile easy for Google to find, understand, and trust — so you appear when someone searches for what you do. Whether you need it depends on how you get customers. If most of your business comes from word of mouth or social media, SEO may not be urgent. If you want new customers who are searching for your type of business online, then yes, you need it. Even a small amount of SEO work done properly on a new site or GBP puts you ahead of most local competitors who have not touched theirs in years.

Question 3

What is a Google Business Profile?

Accepted Answer

A Google Business Profile (GBP) is a free listing that appears when someone searches your business name or searches for your type of business in your area. It shows your name, photos, hours, phone number, reviews, and a link to your website. It is separate from your website — you can have a GBP without a website, and a website without a GBP. But they work best together. For Mallorca businesses especially, the map results at the top of local searches are driven almost entirely by GBP signals, not your website.

Question 4

How do I get more Google reviews?

Accepted Answer

Ask for them. Most businesses never ask, and reviews rarely happen spontaneously. The simplest approach: after every job, booking, or purchase, send a short message or email thanking the customer and including a direct link to your Google review page. You can generate a direct review link from your GBP dashboard under Get more reviews. Add it to your email signature, WhatsApp messages after completed jobs, and any booking confirmations. Ask within 24 to 48 hours of a positive interaction, while the experience is fresh. Do not pre-screen by asking if someone is happy first — this is against Google guidelines. Just ask for the review directly.

Question 5

My business is on Google Maps. Do I still need a website?

Accepted Answer

Your GBP gets you visible on Maps. A website does something different: it gives people a reason to choose you once they have found you. When someone sees your GBP and wants to know more — what you charge, what your work looks like, whether you seem like the right fit — they click through to your website. If there is no website, or the site is hard to read on a phone, or it does not make the next step obvious, you lose them. A GBP without a website is like having a shop sign but no window.

Question 6

Can SEO help if I am already on social media?

Accepted Answer

Social media and SEO reach different people at different moments. Someone scrolling Instagram has not decided they want your product yet. Someone searching Google has. That search intent is much closer to a purchase. Social media is useful for brand awareness and staying in mind. SEO captures demand that already exists — people who are actively looking for what you do, right now. For most Mallorca businesses, the highest-converting new enquiries come from search, not social.

Question 7

How much does a website cost?

Accepted Answer

Our website projects start at €2,750 for a marketing or brochure site of up to five pages. Larger sites with a content management system (CMS), booking forms, or e-commerce start higher. Full pricing is on the services page. The more useful question is what a website costs versus what it earns. A site that generates one extra enquiry per week, at an average job value of €500, pays for itself in weeks. A cheaper site that does not convert, or that breaks and gets abandoned, costs more in missed opportunity than the saving on the build.

Question 8

How long does it take to build a website?

Accepted Answer

Most of our projects take two to four weeks from brief to launch. Simpler sites — up to five pages, no CMS — can be live in two weeks. Sites with booking systems, multiple service areas, or complex content take three to four weeks. The timeline depends heavily on how quickly content is ready. If you have copy and photos ready to go, the build moves fast. If you need to write content from scratch or gather images, that is usually the longest part of the process.

Question 9

What do I need to provide to get a website built?

Accepted Answer

At minimum: a clear idea of what the site needs to do, the services or products you want to feature, and access to any existing brand assets such as your logo and colour palette. We ask for a brief at the start of the project covering your business, your customers, and the goal of the site. Content — the words that go on each page — is the part most people underestimate. Photos of your actual business, products, or work are always better than stock images. We can advise on what to photograph.

Question 10

Can I update the website myself after it is built?

Accepted Answer

It depends on the tier. Our entry-level site (The Mark) is built for performance and delivered as a fixed-structure site — content is set at handover, which keeps it fast and maintenance-free. There is no CMS to log in to, nothing to update or break. From The Site tier upwards, we build with a CMS that lets you edit content, add pages, and update information without touching code. We also offer a monthly retainer (The Standing Order) if you want ongoing development without managing it yourself.

Question 11

Do you work with businesses in Mallorca?

Accepted Answer

Yes — Mallorca is our primary market. We are based on the island and work with restaurants, hotels, villas, tour operators, shops, and professional service businesses across Mallorca. We also work with clients across Spain and the UK, but local Mallorca businesses get particular attention because we understand what their customers are searching for, which booking platforms dominate, and how local search behaviour differs from mainland markets.

Question 12

What areas of Mallorca do you cover?

Accepted Answer

We work across the whole island — Palma, Calvia, Soller, Alcudia, Pollenca, Manacor, and everywhere in between. As a service area business, all of our work is done remotely. We do not need to visit your premises to build your website or optimise your Google presence. We work over video calls, email, and WhatsApp.

Question 13

Do you work in Spanish?

Accepted Answer

We work in English primarily. Our written work — copy, proposals, reports — is in English. If you are more comfortable communicating in Spanish, we can handle WhatsApp and email in Spanish. We do not currently offer Spanish-language website copywriting as a standard service, but we can work with Spanish content you provide or refer you to a translator for multilingual sites.

Question 14

Can you help my restaurant or hotel show up on Google?

Accepted Answer

Yes. Visibility for hospitality businesses in Mallorca typically comes from two places: your Google Business Profile (which puts you on Maps) and organic search results (which come from your website). We work on both. For GBP, we cover optimisation as part of the Growth Audit — checking your categories, photo volume, review situation, and the fields most businesses overlook. For organic search, a well-built website with the right structure and content will start appearing for relevant searches within a few months of launch.

Question 15

What makes you different from other web agencies?

Accepted Answer

We are a small studio, not an agency. You work directly with the person building your site — there is no account manager in the middle, no handoffs between teams, no templates. Every site is written from scratch for your specific business. We also do not take on every project. We work with businesses that want a site that performs — generates enquiries, loads fast, works on mobile, ranks in search — not just a site that looks good in a presentation.

Questions we get asked.

Google & Getting Found Online

Websites and Web Design

Working With Us in Mallorca